Privacy Policy

Last Updated: August 30, 2026

Metri Power Washing, LLC respects the privacy of our customers, prospective customers, website visitors, and business contacts. This Privacy Policy explains how we may collect, use, store, and share information obtained through our website, estimates, service requests, communications, and business operations.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name

• Address and service location

• Email address

• Telephone number

• Billing and payment information

• Property and service details

• Photos or videos of a property

• Estimate, scheduling, and service history

• Communications between you and our company

• Information submitted through website forms, email, telephone, text message, social media, or other communication channels

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Our website and third-party service providers may also automatically collect certain technical information, such as IP address, browser type, device information, website activity, referral source, and cookies or similar technologies.

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How We Use Information

We may use collected information to:

• Respond to inquiries and requests for estimates

• Prepare proposals, estimates, invoices, and service agreements

• Schedule and perform services

• Communicate regarding appointments, projects, payments, and customer service

• Process payments and maintain business records

• Provide follow-up service and resolve customer concerns

• Improve our services, website, marketing, and business operations

• Send promotional or informational communications where permitted

• Prevent fraud, protect our company and customers, and enforce our agreements

• Comply with legal, insurance, accounting, or regulatory requirements

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Property Photos and Service Documentation

We may photograph or record portions of a property before, during, or after service for documentation, quality control, estimating, training, insurance, dispute resolution, and other legitimate business purposes.

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We will not intentionally publish images that prominently identify an individual or disclose sensitive personal information without appropriate authorization.

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Use of project photographs for advertising, social media, portfolio purposes, or other public-facing marketing may be subject to any additional permissions or terms contained in the applicable estimate, agreement, or Terms and Conditions.

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Payments

Payments may be processed through banks, payment processors, financial institutions, or other third-party providers.

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Metri Power Washing, LLC does not necessarily receive or store complete payment-card or bank-account credentials when payments are processed through third-party payment platforms. Information provided directly to those providers is also subject to their respective privacy and security practices.

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Sharing of Information

We do not sell customer personal information as part of our ordinary business operations.

We may share information when reasonably necessary with service providers and business partners that assist us with functions such as:

• Payment processing

• Customer relationship management

• Estimating and invoicing

• Scheduling

• Email and text communications

• Website hosting

• Marketing and advertising

• Accounting and bookkeeping

• Insurance and claims administration

• Subcontracting or completing requested services

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These parties may receive only the information reasonably necessary to perform services on our behalf or facilitate the services requested by the customer.

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We may also disclose information when required by law, legal process, insurance requirements, or when reasonably necessary to protect the rights, property, or safety of Metri Power Washing, LLC, our customers, employees, contractors, or others.

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Subcontractors and Service Providers

When a project requires subcontractors, suppliers, technicians, or other service providers, we may provide them with information reasonably necessary to access the property, communicate regarding the project, supply materials, or perform the requested work.

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Email and Text Communications

By providing contact information to us, you agree that we may use that information to communicate with you regarding estimates, appointments, services, payments, and other matters relating to our business relationship.

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Where permitted by law and applicable consent requirements, we may also send marketing or promotional communications.

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You may request to stop receiving promotional communications at any time. Opting out of marketing communications will not prevent us from sending communications reasonably necessary to administer an active estimate, contract, appointment, payment, or service relationship.

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Cookies and Analytics

Our website and third-party platforms may use cookies, tracking technologies, analytics services, or similar tools to understand website traffic, measure advertising performance, improve functionality, and enhance the customer experience.

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Your browser or device may allow you to limit or disable certain cookies. Doing so may affect the functionality of some website features.

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Data Retention

We may retain information for as long as reasonably necessary for the purposes for which it was collected, including maintaining customer and service records, responding to warranty or service issues, meeting tax and accounting requirements, resolving disputes, enforcing agreements, and complying with legal or insurance obligations.

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Data Security

We take reasonable administrative, technical, and organizational measures to protect information in our possession.

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However, no electronic transmission, website, email system, cloud service, or data-storage method can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

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Third-Party Websites and Services

Our website, estimates, emails, or other communications may contain links to third-party websites, payment platforms, scheduling systems, social media platforms, or other services.

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Metri Power Washing, LLC does not control the privacy practices of those third parties. Their collection and use of information are governed by their own policies and terms.

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Your Information

You may contact us to request that we update or correct inaccurate personal information maintained in our active business records.

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Depending on applicable law and the circumstances, you may also request deletion of certain information. We may retain information where reasonably necessary for legal, contractual, accounting, insurance, security, dispute-resolution, or legitimate business purposes.

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Children's Privacy

Our services are intended for property owners, tenants, businesses, property managers, and other individuals authorized to purchase or arrange property services. Our website and services are not directed toward children, and we do not knowingly seek to collect personal information from children.

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Business Transfers

If Metri Power Washing, LLC is involved in a merger, acquisition, sale, restructuring, financing transaction, or transfer of some or all of its business or assets, customer and business information may be transferred as part of that transaction, subject to applicable law.

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Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

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The version posted or otherwise made available by Metri Power Washing, LLC at the time of use will be the current version.

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Contact Us

Questions, concerns, correction requests, or privacy-related inquiries may be directed to Metri Power Washing, LLC using the contact information provided on our website.

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Relationship to Other Agreements

This Privacy Policy describes how Metri Power Washing, LLC handles information and should be read together with our Terms and Conditions and any applicable estimate, proposal, service agreement, or other written agreement.

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To the extent another agreement contains specific provisions governing the collection, use, disclosure, or authorization of particular information, those specific provisions will apply to the extent permitted by applicable law.

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Relationship to Terms and Conditions

This Privacy Policy is supplemental to Metri Power Washing, LLC's Terms and Conditions and any applicable estimate, proposal, or service agreement. In the event of any conflict or inconsistency between this Privacy Policy and the Terms and Conditions, the Terms and Conditions shall control and supersede this Privacy Policy.